Shipping policy
Thank you for shopping with GoNadz! Here's everything you need to know about our shipping.
Processing Time All orders are processed within 1-3 business days after payment is confirmed.
Shipping Destinations We ship to New Zealand and internationally including Australia, the UK, EU, and more.
Estimated Delivery Times
- 🇳🇿 New Zealand: 5-15 business days
- 🌏 International: 10-20 business days
Please note that delivery times are estimates and may vary due to customs processing, public holidays, or high demand periods.
Tracking Once your order has shipped, you will receive a tracking number via email so you can follow your order's journey.
Customs & Duties International orders may be subject to customs fees or import duties charged by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at GoNadz.nz@yahoo.com and we'll investigate promptly.
Contact Us For any shipping enquiries, email us at GoNadz.nz@yahoo.com and we'll get back to you within 1-2 business days.